Emergency Repairs

Emergency repairs are repairs that need to be done within 24 hours. They are classified as:

1      Exposed electrical wiring likely to cause death or serious injury.

2      No lighting or power.

3      Uncontrollable water leak.

4      Damage to any external door or window, if situated on ground floor

     or basement  level, which prevents tenant(s) from securing the property

     against unauthorized entry (Board up only).

5      Generally any disrepair causing danger to life or limb.

6      Circumstances where the tenant is at risk because of age or disability. 

     We will aim to respond quickly to the failure of heating or hot water system.

7      Blocked drain.

8      Ceiling on the verge of collapse.

9      Gas leak or loss of supply.

10  Damage due to acts of racist or sexist motivation.

For further information, please refer to your Tenants Handbook.