Questions about Rent and Service Charges

You can find this out by contacting your Rent Officer, you can call them on 0207 704 7346 or 0207 704 7350, email lesh@isha.co.uk or oladunnio@isha.co.uk, or write to us or visit us at 102 Blackstock Road, London, N4 2DR.

Every year ISHA will send you your weekly service charge amount. If you want to ask any questions, or get another copy of your service charge, call Alexander Netherton on 0207 704 7390, email him on alexandern@isha.co.uk or write to us or visit us at 102 Blackstock Road, London, N4 2DR.

You can pay by credit card, debit card, direct debit, standing order, cheque, Allpay cards, Allpay online and housing benefit paid directly to ISHA. If you need any help with these you can contact your Rent Officer, you can call them on 0207 704 7346 or 0207 704 7350, email lesh@isha.co.uk or oladunnio@isha.co.uk, or write to us or visit us at 102 Blackstock Road, London, N4 2DR.

You can order a new rent card by contacting your Revenue Officer, you can call them on 0207 704 7346, email lesh@isha.co.uk or oladunnio@isha.co.uk or Mary Mullan on 0207 704 7323, email marym@isha.co.uk.  

If you have an Assured tenancy or Leaseholder or Shared Owner, your rent and service is normally increase the first Monday in April of each year and you are notified 28 days prior to the increase date.

If you have a Secure tenancy your rent is increased every two years on the anniversary of the start of your tenancy.

ISHA offer access to free and independent debt advice service from Capitalise, which will help you find solutions to your debt problems.

To make an appointment you can contact your Revenue Officer on 0207 704 7346 or 0207 704 7350, email lesh@isha.co.uk or oladunnio@isha.co.uk.  

Your can contact your Revenue Officer on 0207 704 7346 or 0207 704 7350, email lesh@isha.co.uk or oladunnio@isha.co.uk to arrange an office appointment or alternatively an appointment with a Jobcentre Plus personal advisor to ensure you are getting the right benefit entitlement.

You must immediately contact your Revenue Officer Les on 0207 704 7346 or Ola on 0207 704 7350 or email lesh@isha.co.uk or oladunnio@isha.co.uk, to discuss your circumstances and find an agreeable payment plan to ensure regular payments.