Questions about Your Neighbours and Anti-Social Behaviour

During working hours (Monday to Friday 9am to 5pm) you can report anti-social behaviour to your Tenancy Services Manager. Out of these hours you can call the Out of Hours Anti-Social Behaviour Team free on 0800 075 6699. They will take a full report and pass it to us the next day. In cases of emergency you should contact the Police.

If you are a tenant and you rent all or part of your home to someone else, this is called subletting. The person who pays you rent is a subtenant. However, you will continue to be responsible for the tenancy obligations whether you live in the property or not. But before you can sublet all or part of your home, you must have obtained the consent of your landlord.

If you know of a property that is not being used by the legal tenant, you can report this in confidence to ISHA and ask to speak to your Tenancy Services Manager.

You can do this, anonymously if you wish. Alternatively you can email isha@isha.co.uk. If you would like to be kept informed, you can leave your details and an officer will contact you. ISHA takes issue of illegal subletting seriously and if we suspect someone of subletting without our consent we will carry out an investigation and gather evidence for court proceedings.

If you are being harassed by your neighbour please contact your Tenancy Services Manager. You will need to be clear about the type of harassment, the date and times, what happened and who witnessed it. You should also report the harassment to the Police.

We will investigate the anti-social behaviour, work with the residents concerned to resolve the ASB (Mediation etc), if this fails we will take legal action against the perpetrators.