Dealing with Anti Social Behaviour

We're really keen to help you resolve any problems you may experience with anti-social behaviour in your neighbourhood because we know how much it spoils the enjoyment of living in your home.

Reporting a new problem

If you wish to report a new problem, please call us on 020 704 7300, or contact your Tenancy Services Manager during office hours. Outside of office hours ISHA provides a phone service for residents to report incidents of anti social behaviour.

If you are experiencing problems of anti social behaviour, regardless of how major or minor you feel they may be, whenever ISHA is closed, report it on 0800 088 66 99 (calls are free on landlines).

You can contact your local police station at any time to report any anti social behaviour.

Problems with noise

For problems with noise, please use the noise nuisance form [68Kb]

Each local borough has a noise patrol team to deal with noise nuisance, please see the In Your Area section of the site to find the contact details for your team.

Problems with anti-social behaviour

For other problems with anti-social behaviour, please use the ASB record form [68Kb]

Once completed please send your forms to your Tenancy Services Manager, whose name can be found on the In Your Area pages of this website.

Collecting evidence

In order to help you, we need plenty of detail about the problem, especially if it develops and we need you to help us collect any evidence.

We will use this in a number of ways and might want to use it in any legal action we take. The simplest way we can collect evidence is by asking you to keep a diary or log of what happens. To make it easier, we have produced some forms to help you record your diary.