Tel 0300 131 7300
Islington & Shoreditch Housing Association (ISHA)
102 Blackstock Road
London N4 2DR
0300 131 7300
Very soon we will be sending out a ‘Survey of Tenants and Residents’ (STAR), addressed to every customer. These surveys mean we can compare ourselves with other housing providers to help find out what we’re good at and where we could do better. Surveys are a great way to get a broad overview, but there will also be an opportunity to give detailed feedback for any, good or bad, experiences.
You can fill out the paper survey and return it using the included pre-paid envelope, or you can choose to complete the survey online. Whichever is easier for you. Further help will be available in the letter.
Results of the survey will be made available – in ISHA news, follow ISHA on Facebook, Twitter or check our website for updates.
We are committed to continual improvements to customer service, we value your considered feedback and will treat every response with care and respect.