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Islington & Shoreditch Housing Association (ISHA)
102 Blackstock Road
London N4 2DR

0300 131 7300

0300 131 7300


Change at ISHA

Clare Thomson, our Chief Executive has made the following announcement.

After nine and a half years as ISHA Chief Executive, I will be retiring and leaving ISHA towards the end of the year.

The Board are already working on finding a replacement and we hope to make an announcement over the coming months.

I will greatly miss the staff, customers and our Board and sub committee members at ISHA and Lien Viet. I am very proud of what we have achieved as Team ISHA, and I have been privileged to have a leadership role in our notable successes:

  • Improving our service areas, including neighbourhood management, our repairs services and improving our customer communication.
  • Maintaining our culturally sensitive services to Vietnamese customers, and specialist support to ISHA and Lien Viet customers when they need extra help;
  • Securing apprenticeship and training places for customers with our repairs contractor ISHA Home Team and supporting apprenticeships through our new homes developments;
  • Increasing the number of homes within the ISHA Group, mainly through new development, to over 2260. We are well on the way to meeting our target of 400 more homes between 2015 and 2020;
  • Maintaining a financially viable organisation, so that ISHA is in the best place to respond to future challenges and opportunities.

There is still much to do, and I will continue to lead ISHA on our priorities until I leave. We have a great Board, senior leadership team and staff who are committed to making ISHA a great place to work, delivering excellent services to ISHA’s customers.

Our customers have provided me with invaluable reality checks and given us the chance to put things right when they have gone wrong. Our customers have always been at the heart of everything we do, and I am confident everyone at ISHA will maintain this core value.

Clare Thomson ISHA Chief Executive

3 August 2018

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