Close Close
Get in touch today, feel free to ask us anything

Call Us

Tel 0300 131 7300

Address

Islington & Shoreditch Housing Association (ISHA)
102 Blackstock Road
London N4 2DR


0300 131 7300

0300 131 7300

News

What the removal of the £20 universal credit uplift means for you

Universal credit logo

On Wednesday 6 October the uplift scheme of an additional £20 per week for people on universal credit (UC) or working tax credits ended. For anyone who receives universal credit or working tax credits, this is a significant loss in income.

The exact date the additoinal £20 will stop being paid will vary depending on which day you usually receive universal credit.

Claiming universal credit is not straightforward, especially with the combination of housing costs, disability related costs, child-related costs and personal living costs. Universal credit is paid according to you and your household’s circumstances.

How we can support you to deal with the changes to universal credit

Income support

Our Income Team can provide advice about your rent payments, assist you with universal credit claims and help you access any support you may need.

Outreach support

If you need additional help, our Outreach Team can help you with:

  • managing your budget and saving money on household bills
  • claiming the correct benefits to maximise your income
  • accessing emergency support for food or utilities
  • signposting you to local support and wellbeing services
  • developing your digital skills.

To contact our income or outreach teams, email CustomerAccounts@isha.co.uk with your name, address, contact details and what you’d like support or advice on. They’ll get back to you within three working days.

Jobseeker’s allowance (JSA)

If you have been made redundant or are currently not working, you may be able to receive new-style jobseeker’s allowance (JSA). JSA is worth £59.20 a week for people under 25 and £74.70 a week if you’re aged 25 and over. It is available for up to six months and is paid directly into your bank, building society, or credit union account every two weeks.

It is possible to receive the new-style JSA as well as universal credit.

More information

You can find out more information about universal credit, including making a new claim or managing an existing claim, on the understanding universal credit website.

report a repair

pay rent online

get involved