This page sets out the main services we provide for shared owners and leaseholders. If you have any questions on the services or cannot find an answer to your query, contact us. Information for homeowners and leaseholders Defects leaflet (pdf, 193kb) Gas servicing (pdf, 6kb) Home improvements (pdf, 155kb) Insurance (pdf, 170kb) Lease extensions (pdf, 161kb) Leaseholders insurance guide (pdf, 1.1mb) Recommended tradesmen/companies for repairs (pdf, 5kb) Rent and service charges (pdf, 147kb) Repairs (pdf, 248kb) Shared ownership allocation policy (pdf, 592kb) Staircasing guide (pdf, 633kb) Shared owners guide to subletting your home (pdf, 139kb) Your lease (pdf, 84kb) For more information on selling the share of your home, email sales@isha.co.uk or if you're interested in buying more shares, email homeownership@isha.co.uk. FRAs and EWS1 forms We've updated our guidance on when we carry out Fire Risk Assessments (FRAs) for our buildings. Return to Graphics Version