Resident involvement How to get involved in our work through resident scrutiny panels, focus groups or by starting a residents' association. Repairs How to report a repair to us, responsibilities, preventing damp and mould and information about repairs contracts. Leaseholders Documents for ISHA leaseholders and homeowners including lease agreements, staircasing, subletting, insurance and home improvements. In my area See information and documents specific to where you live including Fire Risk Assessments (FRAs), estate inspections, cleaning specifications and contact details. Parking Information on resident and visitor parking permits. Service charges About service charges, what they are, when they are billed and when they are reviewed. Safety and security Health and safety information, advice on what to do if you experience anti-social behaviour, noise nuisance or domestic violence and emergency contact details. Moving into your new home How ISHA will help you settle in your new home, including our lettable standard, what our pre-move inspection covers and the documents we will provide you with. Contents insurance Contents insurance is a way to make sure you are protected if things get damaged or stolen. Frequently asked questions Common questions about your home, repairs, rent and service charges and more. Return to Graphics Version