There are a number of ways you can contact ISHA. We're open from 9am-5pm, Monday to Friday. Our promise to you. Repairs & maintenance Email RepairsAndMaintenance@isha.co.uk, call 0300 131 7300 or visit our office. Emergency repairs For out-of-hours emergency repairs (before 9am and after 5pm) call 0300 131 7300. Your call will be forwarded to our out-of-hours service, who will arrange repairs to make your property safe and notify ISHA of the situation. Rent enquiries Email IncomeTeam@isha.co.uk, call 0300 131 7300 or visit our office. General housing issues (tenants) Email TenancyTeam@isha.co.uk, call 0300 131 7300 or visit our office. Communal or building issues Email Neighbourhoods@isha.co.uk, call 0300 131 7300 or visit our office. Leasehold / shared ownership Email HomeOwnership@isha.co.uk, call 0300 131 7300 or visit our office. Resident involvement If you'd like to get involved in our work through a residents' association, as part of a resident scrutiny panel or in other ways, email involvement@isha.co.uk. Gas and electrical safety To talk with us about gas or electrical safety or if you have questions about the annual gas safety check (CP12), email ComplianceTeam@isha.co.uk or call 0300 131 7300. Building and fire safety If you are concerned about the structural safety of your building, fire safety or want to speak to us about fire risk assessments (FRAs) and EWS1 forms, email BuildingSafety@isha.co.uk or call 0300 131 7300. Complaints See the complaints section of our complaints and compliments page for the different ways you can raise a complaint with us and to see our complaints policy (pdf, 383kb). General enquiries If you have a general enquiry or don't know who to contact, call us on 0300 131 7300, email isha@isha.co.uk or visit our office. By social media You can contact us on Facebook or X (formerly Twitter), either by comment/tweet or private message. Please read our social media house rules for more information on how we will interact with you on social media. Write to us You can write to us at: Islington & Shoreditch Housing Association 102 Blackstock Road London N4 2DR Visit our office Our office is open for drop-in and pre-booked appointments. Our normal office hours are 9am to 5pm, Monday to Friday. To arrange an appointment, call 0300 131 7300. We encourage all visitors to wear face masks (unless exempt) and sanitise their hands on entry and exit. Return to Graphics Version