We're about to launch our new strategic plan. It builds on the past, but looks firmly to the future, and has been shaped with our residents' involvement. It focuses on People and Place supported by firm foundations. We've also set new values to guide us in the delivery of the plan.
It will be published here very soon. Watch this space!
Below is our previous plan.
ISHA provides and maintains quality, social and affordable homes in Islington, Hackney, Waltham Forest, Haringey, Tower Hamlets and Camden.
As of 31st March 2025, we had 2,358 homes owned and managed and how we manage these assets is fundamental to our organisation.
This Asset Management Strategy (PDF, 811kb) is a dynamic plan built on the core principles of:
With our residents' email newsletter, you'll receive regular updates on what we are doing in your community, invites to events, and other helpful information to help you get the best out of your ISHA home.
View recent issues of ISHA Update or sign up to get ISHA news direct to your inbox each month .
ISHAhome is your resident focused magazine covering news you can use and opportunities to get involved.
Have any questions about ISHAhome? Contact news@isha.co.uk.
We always welcome your feedback on our annual report. If you have any comment to make on our annual report, please let us know by emailing news@isha.co.uk.
We always welcome your feedback on our financial statements. If you have any comments to make, please email news@isha.co.uk.
In 2024-25, we focused on building safety, resident involvement and delivering improved services that better meet resident expectations. We also worked hard to strengthen our internal financial controls. Our work was recognised by the Regulator for Social Housing, and we are again graded G1 for governance.
We comply with the Housing Ombudsman's Statutory Complaint Handling Code and in line with reporting requirements, we have published our self-assessment against the code, our Annual Complaints Performance and Service Improvement Report, and the Board's response.
Are you looking for leaflets, guidance and information for tenants and residents? They're in the support hub section of this website.
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