020 7704 7300
020 7704 7300 
ISHA Leaflets
ISHA has produced a range of publications for residents, to replace the old handbook. The publications cover specific areas to advise you of ISHA's service. You can contact us on 0207 704 7300 or write to at 102 Blackstock Road, London, N4 2DR to request any of these leaflets. To view them on the website simply click on the link, or right click on the link and click 'Save target as' to download them.
- About your tenancy agreement for renters (354 Kb, PDF)
- Moving in for renters (340 Kb, PDF)
- Ending your tenancy for renters (339 Kb, PDF)
- Your new home (355 Kb, PDF)
- How can I pay my rent or service charge? (379 Kb, PDF)
- Help! I'm in arrears! (355 Kb, PDF)
- About my service charge (346 Kb, PDF)
- How do I pay for my major repairs? for shared owners and leaseholders (339 Kb, PDF)
- Selling my home for shared owners and leaseholders (330 Kb, PDF)
- How do I own more of my own home? shared owners (367 Kb, PDF)
- Anti-social behaviour (350 Kb, PDF)
- Having a say in estate services (352 Kb, PDF)
- Get involved (383 Kb, PDF)
- Which service charges are payable and why? for renters (342 Kb, PDF)
- Home insurance (343 Kb, PDF)
- Domestic violence (351 Kb, PDF)
- Recycling and waste (360 Kb, PDF)
- What rent charges are payable and why? shared owners (383Kb, PDF)
- What to do about condensation (397 Kb, PDF)
- How can I get a parking permit? (376 Kb, PDF)
- How can I transfer to another home? for renters (365 Kb, PDF)
- Have your say (comments, compliments and complaints) (322 Kb, PDF)
- What are ISHA's customer care standards? (292 Kb, PDF)
- How to report a repair (316 Kb, PDF)
- Who is responsible for gas safety and repairs? for renters (303 Kb, PDF)
- Who is responsible for your repair? for renters (286 Kb, PDF)
- What is ISHA's pets policy? (271 Kb, PDF)
