Mental health NHS Access assessment and brief intervention team Referrals accepted from GPs, health professionals, service-users and their families or carers. Wood House, Thorpe Coombe Hospital, 714 Forest Road E17 3HP (Mon to Fri 9am to 5pm) 0300 300 1570 - Opt 4 WFAA.Team@nhs.net IAPT Talking Therapies Free NHS service that can help with a variety of problems including depression, anxiety, stress and bereavement 0300 555 1271 walthamforest.IAPT@nelft.nhs.uk http://wftalkingtherapies.co.uk/ NELFT Mental Health Direct Mental health help and advice about what service to contact to get the support you need. 0300 555 1000 (24 hours) Substance use Community drug and alcohol team (CDAT) Multi-disciplinary team including a consultant psychiatrist, speciality doctors, specialist substance misuse nurses and substance misuse workers. Referrals from professionals in health, education and social care. Self referrals also accepted. Larkswood Centre, Thorpe Coombe Hospital, 714 Forest Road E17 3HH Drop-in: Mon to Fri 9.30am to 3.45pm daily (except Tues am). Late night Tues (appointment only). 0300 555 1241 CDAT@nhs.net CGL Waltham Forest Main provider of alcohol and drug treatment and support. Services include: one-to-one key-working and groups; medical assessment for opiate substitute treatment and on-site prescribing; counselling; alcohol treatment including detoxification; support for parents and carers; advice and information; harm-reduction including needle exchange, BBV testing and vaccination 1 Beulah Road, Walthamstow E17 9LG and 221-223 Chingford Mount Road, Chingford E4 8LP Open access sessions: Mon and Fri 10am to 4pm 0203 826 9600 https://www.changegrowlive.org/content/cgl-waltham-forest-chingford Older people Age UK Waltham Forest Part of the UK's largest charity for older people, offering a wide range of support and advice. Age UK Waltham Forest, Waltham Forest Resource Hub (North), 58 Hall Lane E4 8EU Mon to Thurs 9.30am to 4pm and Fri 9.30am to 2pm 020 8558 5512 info@ageukwalthamforest.org.uk www.ageuk.org.uk/walthamforest Money support Advice Waltham Forest (partnership led by Citizens Advice) Advice on debt, housing, immigration, employment, pension & retirement, welfare benefits and health and social care 220 Hoe Street, Walthamstow, London, E17 3AY Mon to Fri 10am to 4pm (closed between 1pm and 2pm) 0300 330 1175 advice@walthamforestcab.org.uk http://www.advicewalthamforest.org.uk Christians Against Poverty Free debt counselling through community-based home visits to lift people out of debt and poverty 0800 328 0006 info@capuk.org www.capuk.org Eat Or Heat Foodbank 1A, Jewel Road, Walthamstow E17 4QU 0800 772 0212 info@eatorheat.org www.eatorheat.org Employment and training Steps into Work Council-led service for people over 18 who are: unemployed, a Waltham Forest resident, eligible to work, have recourse to public funds and have a valid a UK national insurance number. Services include: help with CVs, application forms and job-searching; mock interviews and confidence-building; training, access to job vacancies and apprenticeships; mentoring support and in-work coaching. To register you will need a valid passport or British birth certificate, proof of address (must be no older than three months) and proof of national insurance number 0208 496 1919 (Mon to Fri 10am to 4pm) stepsintowork@walthamforest.gov.uk Waltham Forest Adult Learning Service Provides a range of accredited and non-accredited learning opportunities for adults and young people across the borough to help people learn new skills, develop existing skills to find work, set-up your own business, gain a qualification or update your skills for professional development 97 Queens Road, Walthamstow E17 8QR 020 8496 2974 3 The Square, High Road, Leyton E10 5NR 020 8496 1131 adult.learning@walthamforest.gov.uk https://walthamforest.gov.uk/content/adult-learning-service Peabody Employment and Training Centres Free one-to-one advice for everyone, including non-Peabody residents, who are aged 16+, unemployed and looking for work and have the right to work in the UK. Help with job searches, CVs, application forms and interview preparation; workshops to improve job-specific skills and knowledge; access to job vacancies through local employers Visit one of our learning centres Mon to Fri 9.30am to 12.30pm and 1.30pm to 4.30pm (closed Wed afternoons). Waltham Forest Digital Learning Centre, 7 Saxon Close E17 8LE 020 3828 3586/4556 Waltham Forest Oliver Road Centre, 40 Oliver Road E10 5JY 0203 828 3938/3760/4556 Waltham Forest Paradox Centre, 3 Ching Way E4 8YD 020 3828 4557/4556 employment.training@peabody.org.uk Staying safe Worried about a child? If you feel that a child or young person is at immediate risk of harm please call the police on 999 who can provide an immediate response. Alternatively, you can contact your local police on 101 at any time. If you don’t believe the risk requires immediate action, contact: Waltham Forest Multi Agency Safeguarding Hub (MASH) team: 020 8496 2310 (Mon to Thurs 9am to 5.15pm and Fri 9am to 5pm) 020 8496 3000 (out of hours) Domestic Abuse One-Stop Shop Free, confidential advice and support at our support centre Weds 10am to 12 noon Peabody Area Office, 7 Saxon Close E17 8LE Solace Women’s Aid A range of therapeutic services available to adults and children affected by domestic abuse, brokered by Solace Women's Aid 07340 683382 or 0808 802 5565 advice@solacewomensaid.org http://solacewomensaid.org/get-help/waltham-forest/ Adult Protection If you think a crime is being or has been committed, or someone is in immediate danger, call the police on 999. If you have urgent concerns that you or someone you know, is being abused or neglected, you can contact the safeguarding adults team at Waltham Forest Direct 020 8496 3000 Return to Graphics Version