Close Close
Get in touch today, feel free to ask us anything

Call Us

Tel 0300 131 7300


Islington & Shoreditch Housing Association (ISHA)
102 Blackstock Road
London N4 2DR

0300 131 7300

Welcome to Islington and Shoreditch Housing Association

0300 131 7300

Outreach and support

Support in Waltham Forest

Mental health

NHS Access assessment and brief intervention team

Referrals accepted from GPs, health professionals, service-users and their families or carers.

Wood House, Thorpe Coombe Hospital, 714 Forest Road E17 3HP (Mon to Fri 9am to 5pm)

0300 300 1570 - Opt 4

IAPT Talking Therapies

Free NHS service that can help with a variety of problems including depression, anxiety, stress and bereavement

0300 555 1271

NELFT Mental Health Direct

Mental health help and advice about what service to contact to get the support you need.

0300 555 1000  (24 hours)

Substance use

Community drug and alcohol team (CDAT)

Multi-disciplinary team including a consultant psychiatrist, speciality doctors, specialist substance misuse nurses and substance misuse workers. Referrals from professionals in health, education and social care. Self referrals also accepted.

Larkswood Centre, Thorpe Coombe Hospital, 714 Forest Road E17 3HH

Drop-in: Mon to Fri 9.30am to 3.45pm daily (except Tues am). Late night Tues (appointment only).

0300 555 1241

CGL Waltham Forest

Main provider of alcohol and drug treatment and support.  Services include: one-to-one key-working and groups; medical assessment for opiate substitute treatment and on-site prescribing; counselling; alcohol treatment including detoxification; support for parents and carers; advice and information; harm-reduction including needle exchange, BBV testing and vaccination

1 Beulah Road, Walthamstow E17 9LG and 221-223 Chingford Mount Road, Chingford E4 8LP

Open access sessions: Mon and Fri 10am to 4pm

0203 826 9600

Older people

Age UK Waltham Forest

Part of the UK's largest charity for older people, offering a wide range of support and advice.

Age UK Waltham Forest, Waltham Forest Resource Hub (North), 58 Hall Lane E4 8EU

Mon to Thurs 9.30am to 4pm and Fri 9.30am to 2pm

020 8558 5512

Money support

Advice Waltham Forest (partnership led by Citizens Advice)

Advice on debt, housing, immigration, employment, pension & retirement, welfare benefits and health and social care

220 Hoe Street, Walthamstow, London, E17 3AY

Mon to Fri 10am to 4pm (closed between 1pm and 2pm)

0300 330 1175

Christians Against Poverty

Free debt counselling through community-based home visits to lift people out of debt and poverty

0800 328 0006

Eat Or Heat Foodbank

1A, Jewel Road, Walthamstow E17 4QU

0800 772 0212

Employment and training

Steps into Work

Council-led service for people over 18 who are: unemployed, a Waltham Forest resident, eligible to work, have recourse to public funds and have a valid a UK national insurance number.  Services include: help with CVs, application forms and job-searching; mock interviews and confidence-building; training, access to job vacancies and apprenticeships; mentoring support and in-work coaching.

To register you will need a valid passport or British birth certificate, proof of address (must be no older than three months) and proof of national insurance number

0208 496 1919 (Mon to Fri 10am to 4pm)

Waltham Forest Adult Learning Service

Provides a range of accredited and non-accredited learning opportunities for adults and young people across the borough to help people learn new skills, develop existing skills to find work, set-up your own business, gain a qualification  or update your skills for professional development

97 Queens Road, Walthamstow E17 8QR
020 8496 2974

3 The Square, High Road, Leyton E10 5NR
020 8496 1131

Peabody Employment and Training Centres

Free one-to-one advice for everyone, including non-Peabody residents, who are aged 16+, unemployed and looking for work and have the right to work in the UK.  Help with job searches, CVs, application forms and interview preparation; workshops to improve job-specific skills and knowledge; access to job vacancies through local employers

Visit one of our learning centres Mon to Fri 9.30am to 12.30pm and 1.30pm to 4.30pm (closed Wed afternoons).

Waltham Forest Digital Learning Centre, 7 Saxon Close E17 8LE
020 3828 3586/4556

Waltham Forest Oliver Road Centre, 40 Oliver Road E10 5JY
0203 828 3938/3760/4556

Waltham Forest Paradox Centre, 3 Ching Way E4 8YD
020 3828 4557/4556

Staying safe

Worried about a child?

If you feel that a child or young person is at immediate risk of harm please call the police on 999 who can provide an immediate response.  Alternatively, you can contact your local police on 101 at any time.

If you don’t believe the risk requires immediate action, contact:

Waltham Forest Multi Agency Safeguarding Hub (MASH) team:

020 8496 2310 (Mon to Thurs 9am to 5.15pm and Fri 9am to 5pm)
020 8496 3000 (out of hours)

Domestic Abuse One-Stop Shop

Free, confidential advice and support at our support centre

Weds 10am to 12 noon

Peabody Area Office, 7 Saxon Close E17 8LE

Solace Women’s Aid

A range of therapeutic services available to adults and children affected by domestic abuse, brokered by Solace Women's Aid

07340 683382 or 0808 802 5565

Adult Protection

If you think a crime is being or has been committed, or someone is in immediate danger, call the police on 999.

If you have urgent concerns that you or someone you know, is being abused or neglected, you can contact the safeguarding adults team at Waltham Forest Direct

020 8496 3000

Report a repair

Pay rent online

Get involved