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Tel 0300 131 7300


Islington & Shoreditch Housing Association (ISHA)
102 Blackstock Road
London N4 2DR

0300 131 7300

Welcome to Islington and Shoreditch Housing Association

0300 131 7300

Outreach and support

Support available nationally or in London

Mental health


Mind Infoline – information on mental health problems and where to get help.

0300 123 3393 (Mon to Fri 9am to 6pm except bank holidays).
Text: 86463


Whatever you're going through, call free 24 hours a day, 365 days a year, from any phone on 116 123. You don't have to be suicidal.


Emotional support and information for anyone affected by mental health problems via the helpline and online forum.

0300 304 7000  (Daily 4:30pm to 10:30pm)

Campaign Against Living Miserably (CALM)

Dedicated to preventing male suicide, the single biggest killer of men under 45 in the UK. Join the campaign - for you, your mates and for all men.

5pm to midnight, 365 days a year
Nationwide - 0800 58 58 58
London - 0808 802 58 58

Cruse Bereavement Care

The leading national charity for bereaved people in England. Face-to-face, telephone, email and website support.

0808 808 1677 (Mon to Fri 9.30 to 5pm except bank holidays; until 8pm Tues, Weds, Thurs)


Practical advice to adults living in England who are affected by mental illness.  Great website with clear, comprehensive information.

0300 5000 927

Young Minds

The UK’s leading charity championing the wellbeing and mental health of young people.

Parents Helpline: 0808 802 5544 (Mon to Fri 9.30am to 4pm)


Trained counsellors to help anyone under 19 in the UK with any issue, big or small, that they’re going through.  Free, confidential and available any time, day or night.

Call 0800 1111
Email and web-chat online at

Substance use


Friendly, confidential drug advice.  Live online chat 2pm - 6pm

0300 123 6600
Text 82111

Alcoholics Anonymous

A fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking

0800 9177 650


Free, confidential helpline for people who are concerned about their drinking, or someone else's.

0300 123 1110 (weekdays 9am to 8pm, weekends 11am to 4pm)


Runs family groups to support anyone whose life is, or has been, affected by someone else’s drinking, regardless of whether that person is still drinking or not.

Helpline 020 7403 0888  (10am-10pm, 365 days a year)


Improving support for families affected by drugs and alcohol.

NHS Choices

Search for all NHS services in your area, including drug or alcohol support.

Older people

Age UK

The UK's largest charity working with older people. Free, confidential, national phone service for older people, their families, friends, carers and professionals.

0800 055 6112  (Free to call 8am to 7pm, 365 days a year)

Contact the elderly

Contact the elderly is the only national charity solely dedicated to tackling loneliness and social isolation among older people through face to face contact.

0800 716543  (Mon to Fri 9am to 5.30pm)

Money support

Entitled to

Check what benefits and tax credits you are entitled to using the online calculator.

Turn to us

National charity helping people in financial hardship to access welfare benefits, charitable grants and support services. Online benefits calculator and grants search

National debt line

Providing free, impartial and confidential debt advice for over 25 years.

0808 808 4000  (Mon to Fri 9am to 8pm, Sat 9.30am to 1pm).
Or webchat with an adviser at

Money advice service

Free and impartial money advice, set up by the Government.

0800 138 7777  (Mon to Fri 8am to 8pm; Sat 9am to 1pm).

Having difficulty paying your utility debts? Contact your supplier and ask if they have a trust fund. Here are some of the main funds available:


The UK’s most comprehensive debt advice service which helps people take back control of their finances and their lives.

0800 138 1111 (Mon to Fri 8am to 8pm, Sat 8am to 4pm).
Use the budget form available on the website to gather your information before calling. A debt advice call takes around 40 minutes to complete.

Re-used furniture projects


Good quality re-use furniture at affordable prices. Also sells a range of new low-cost beds, mattresses and white goods. Free delivery to those living in east London, when you spend £20 or more.

Homestore, Unit 2 Maryland Estate, 26 Maryland Road, London E15 1JW
Open Mon to Fri, 10am to 4pm and last Sat of the month 10am to 2pm.
020 8519 6264

Bright sparks

Works with local authorities and social landlords in North London to divert unwanted reusable household items (furniture, small electricals, bric-a-brac and crockery) from landfill. Provides jobs for local people and volunteering opportunities. All reusable items are cleaned, tested, repaired if needed and distributed to local people through our shops:

Islington: 176 Seven Sisters Road, Finsbury Park, London, N7 7PX
Waltham Forest: 842 – 844 High Road Leyton, E10 6AE
Open Mondays to Saturday 10:00am to 6:00pm

Employment and training

National careers service

Get in go far



Staying safe


Counsellors available 24 hours a day, to help parents, professionals and anyone worried about a child in the UK.

Help for adults concerned about a child call us on 0808 800 5000.
Help for children and young people call Childline on 0800 1111.

Family lives

Confidential and free helpline service (previously known as Parentline). Information, advice, guidance and support on any aspect of parenting and family life.

0808 800 2222 (Mon to Fri 9am to 9pm; Sat and Sun 10am to 3pm)

Women’s Aid

24 hour confidential National Domestic Violence Helpline, run in partnership with Women’s Aid & Refuge.  Calls answered by fully trained female staff and volunteers.

0808 2000 247

Home fire safety

If you, or someone you know, are at increased risk in the event of a fire because of a disability, mobility issues, hoarding behaviour, smoking, or some other reason, then arrange for a free home fire safety check from the fire brigade.

Ring 0800 028 44 28 or book online at London Fire - Home fire safety visit.

Report a repair

Pay rent online

Get involved