Islington and Shoreditch Housing Association

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Frequently asked questions | Questions about repairs | Questions about Your Home | Questions about Rent and Service Charges | Questions about Moving Out | Questions about Your Neighbours and Anti-Social Behaviour | Questions about finding a new home | Questions about Supported Housing | Questions about contents insurance | Questions about bedroom tax | Questions About Tenancy Fraud

Questions about Your Home

The cleaners/gardeners did not come Please let us know if this happens and we will make sure a visit is made. Call us on 0300 131 7300, email isha@isha.co.uk, write to us or visit us at 102 Blackstock Road, London, N4 2DR I want a satellite dish ISHA does not normally permit satellite dishes to be installed. Your tenancy agreement will tell you if you are allowed to install a dish but you need to get permission before you can do this. If you would like to install a dish please contact your Housing Expert before you do so. ISHA will not be responsible for any installation fees if you did not get permission and we need to take the dish down. How do I get a parking permit? If there is a car park by your home that is owned by ISHA, you can contact us to ask if there is a space available or to be put on the waiting list. Your car will need to be registered to your ISHA address and it will need to be insured and taxed. Parking spaces cost £100 a year. You can find out more by calling the Customer Service Team on 0300 171 7300, email isha@isha.co.uk, write to us or visit us at 102 Blackstock Road, London, N4 2DR. ISHA's parking services is provided by UK Parking Control. I want to rent a room or my home to someone else You must get permission from ISHA before you can do this. In most cases you cannot let out the whole of your home, however you may get permission to let a room within your home. You must first contact your Housing Expert before you take any steps to do this. Call us on 0300 131 7300, email isha@isha.co.uk, write to us or visit us at 102 Blackstock Road, London, N4 2DR. Can I have a pet? Some of ISHA’s homes allow pets, but others are not suitable. You can find out by speaking to your Housing Expert. Call us on 0300 131 7300, email isha@isha.co.uk, write to us or visit us at 102 Blackstock Road, London, N4 2DR. When are the bins emptied? You can contact your council to find out when your home has its bins emptied. Please visit your council's website for more information. Can I run a business at my home? This is allowed in certain cases. You will need to contact your Housing Expert for further information. Call us on 0300 131 7300, email isha@isha.co.uk, write to us or visit us at 102 Blackstock Road, London, N4 2DR. You can also check out the my home section on this website for more information. The cleaners/gardeners did not come Please let us know if this happens and we will make sure a visit is made. Call us on 0300 131 7300, email isha@isha.co.uk, write to us or visit us at 102 Blackstock Road, London, N4 2DR I want a satellite dish ISHA does not normally permit satellite dishes to be installed. Your tenancy agreement will tell you if you are allowed to install a dish but you need to get permission before you can do this. If you would like to install a dish please contact your Housing Expert before you do so. ISHA will not be responsible for any installation fees if you did not get permission and we need to take the dish down. How do I get a parking permit? If there is a car park by your home that is owned by ISHA, you can contact us to ask if there is a space available or to be put on the waiting list. Your car will need to be registered to your ISHA address and it will need to be insured and taxed. Parking spaces cost £100 a year. You can find out more by calling the Customer Service Team on 0300 171 7300, email isha@isha.co.uk, write to us or visit us at 102 Blackstock Road, London, N4 2DR. ISHA's parking services is provided by UK Parking Control. I want to rent a room or my home to someone else You must get permission from ISHA before you can do this. In most cases you cannot let out the whole of your home, however you may get permission to let a room within your home. You must first contact your Housing Expert before you take any steps to do this. Call us on 0300 131 7300, email isha@isha.co.uk, write to us or visit us at 102 Blackstock Road, London, N4 2DR. Can I have a pet? Some of ISHA’s homes allow pets, but others are not suitable. You can find out by speaking to your Housing Expert. Call us on 0300 131 7300, email isha@isha.co.uk, write to us or visit us at 102 Blackstock Road, London, N4 2DR. When are the bins emptied? You can contact your council to find out when your home has its bins emptied. Please visit your council's website for more information. Can I run a business at my home? This is allowed in certain cases. You will need to contact your Housing Expert for further information. Call us on 0300 131 7300, email isha@isha.co.uk, write to us or visit us at 102 Blackstock Road, London, N4 2DR. You can also check out the my home section on this website for more information.
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