Our Leadership Team is responsible for the day-to-day management of ISHA and our staff.
The Leadership Team reports to the Board, which sets the business's direction, makes strategic and financial decisions, and is legally responsible for the organisation.
Pippa is a respected housing professional who has spent 20 years dedicated to providing quality homes and places, reducing homelessness, supporting vulnerable people and empowering communities.
From her first full time job working with residents on a regeneration project in Lewisham to her previous role as Managing Director at another housing association, she has supported community-based action.
She is passionate about what can be achieved when residents and local associations work together in their communities. Pippa wants to continue to evolve our mission to deliver safe homes, quality places to live and to continuously improve the service we provide to our residents.
Jerome joined ISHA as its Director of Development in April 2024, bringing with him more than 35 years of experience in the development and real estate industry, covering all residential tenures.
His extensive background spans mixed-use urban schemes, partnerships and joint ventures, regeneration, strategic land, and affordable housing.
Jerome has held executive and board director positions in both the Registered Provider and private sectors and has also managed his own consultancy business for a time.
With a strong track record in delivering new homes, particularly in London and the Southeast, Jerome has established and maintained numerous partnerships, supporting others in their endeavors to create new housing opportunities.
Mike has had many years of experience as a specialist social housing finance expert, working as part of leadership teams for a variety of organisations. Before that he has also worked as a lead advisor on several large-scale voluntary transfers of council houses from local authorities to newly created registered social housing providers and has over 20 years local authority finance experience.
Mike is also on the boards of two other social housing providers, being Chair of Audit and Risk at Trent and Dove Housing in Staffordshire and part of the Customer Focus Committee at Ongo Homes in Lincolnshire.
Mike enjoys watching football, travelling and spending time with his family. He is also a Pets as Therapy volunteer and takes his two dogs to visit to schools, universities and care homes.
Thea joined ISHA at the end of 2021 as the Head of Communications and Involvement and was delighted to become Director in 2023.
She brings over 20 years of strategic communications experience, influencing audiences and delivering behaviour change outcomes in the public and private sectors, including leading high-profile marketing campaigns for PwC.
With her strong interest in diversity and inclusion, she incorporates her values into everything she does and is passionate about creating spaces where people can thrive.
Taking on responsibility for People and Culture in combination with Communications, Resident Involvement and Complaints at ISHA is a natural extension of her people focus and strengthens ISHA’s commitment to compassion and respect in all we do.
Thea is the senior executive responsible for complaints and for ensuring compliance with the consumer standards.
Jo joined ISHA as Interim Director of Housing and Neighbourhoods in November 2025.
Jo’s passion is for inclusive leadership and a commitment to improving lives through housing, care, and community investment. She does so with more than 35 years’ experience as an executive and non-executive leader in the UK social housing sector. She is the Owner and Director of G&A Consulting Ltd, where she brings strategic insight, commercial acumen, and a deep commitment to social purpose to organisations across the housing and care landscape.
Jo’s career spans senior leadership roles in housing associations, ALMOs, and charitable organisations, as Executive Director of Operations at Town & Country Housing (part of the Peabody Group), and Chief Executive of Eastbourne Homes Ltd. Her leadership has driven transformational change, improved service delivery, and strengthened governance across complex, regulated environments.
