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ISHA lettable standard for new tenants

Providing curtains, floorcoverings and decorations are our welcome when you move in to your new home giving you a comfortable start, something that not all housing associations do. This is on top of our checks to ensure your property is safe, clean and in a reasonable state of repair. We call this the lettable standard and it sets out the standard that ISHA properties will meet when they are let to new tenants.

We will try to complete all works before you move into the property, but, where works are not urgent, we may have to carry them out after you have moved in. In those cases, we will give you a target time for completion of the works.

For more information, Download our lettable standard (PDF, 199kb) Opens in a new window/tab icon.

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Pre-move-in inspection

Before you move in we will inspect:

  • roofs (where practical) 
  • external walls (where practical)
  • windows and external joinery
  • doors
  • floors
  • internal joinery
  • kitchens
  • bathrooms
  • plumbing
  • heating systems /gas appliances
  • electrical installations
  • fire alarms
  • decorations
  • cleanliness
  • gardens and boundaries (if applicable)
  • energy conservation measures (where appropriate).
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Documents you will get

As a new ISHA tenant, you will be provided with the following documents: 

  • a copy of the current Landlord's Gas Safety record.
  • a copy of the current electrical certificate.
  • energy certificate.
  • local welcome pack. 

More information

For more information about the lettings process, email lettings@isha.co.uk.

Remember, we don't have our own waiting list for rented properties. To become an ISHA tenant, you'll need to contact your local authority to be put on their waiting list.