"You can get involved in your neighbourhood just because it’s yours! The ideas you have are worth sharing."

Elaine has been an ISHA resident for more than twenty years. Now an Associate Board member, she’s using her experiences to shape our services.  

"I got involved because I’m really passionate about giving a voice to people usually underrepresented in panels and boards. People think they need some kind of qualification or executive experience to participate, you just need to care about your community.

"I’ve participated in the interview process for new contractors as well as recruitment for ISHA’s new Chief Executive. We got the opportunity to ask them about how they’ll tackle the issues that matter most to residents.

"Being a board member is a two-way street so it’s a great way to gain lots of skills and experience that you can use for other parts of life."

Along with the Resident Scrutiny Panel, Elaine offers a resident's perspective in board meetings while we plan for the future and make decisions on how to keep improving.

What you say matters, and with Elaine and our other involved residents, we’ll continue to co-create our services with you.