Our office will be closed for Easter from 5pm on Thursday, 3 April until 9am on Tuesday, 7 April 2026.
If you have an emergency on Good Friday, over the Easter weekend or on Easter Monday, you can call our out-of-hours team on 0300 131 7300. They're available 24/7.
We will reopen at 9am on Tuesday, 7 April 2026.
What is an emergency?
Emergencies can include no heating or hot water, a complete loss of electrical power, flooding or serious water ingress, structural damage to the property, a gas leak, domestic abuse, or serious anti-social behaviour that makes you feel unsafe in your home or that your life is in danger.
Damp and mould
Damp and mould can be an emergency. If you spot any signs of damp or mould, contact us immediately.
Not an emergency?
If it’s not an emergency, contact us when we reopen on Tuesday, 7 April 2026. Email addresses for each team are on the contact us page.
More information
If you've any questions about the office closures over Easter, call 0300 131 7300.
