Tel 0300 131 7300
Islington & Shoreditch Housing Association (ISHA)
102 Blackstock Road
London N4 2DR
0300 131 7300
These are the key performance indicators (KPIs) that we report to you every three months:
The way we report value for money has changed, to match the change in regulatory focus. Whilst the basic principles remain the same, the revised approach seeks to strengthen board accountability and enhance consistency, comparability and transparency.
ISHA's 2021 financial statements (pdf, 4.2mb) includes a set of industry wide metrics that report ISHA's business health and operational efficiency and compares them against those of other housing associations.
We also report on our operational performance against others, a summary of our value for money improvement plan, outcomes for 2020/21 and the improvement targets for 2021/22.