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Tel 0300 131 7300


Islington & Shoreditch Housing Association (ISHA)
102 Blackstock Road
London N4 2DR

0300 131 7300

0300 131 7300

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How to report a repair

Issues with supply and shipping

Monday 17 January - Unfortunately we are continuing to experience serious issues with the supply, stock and shipping of many parts and materials, especially lift components.

This is a global issue and not specific to ISHA. We are working together with our suppliers and contractors but these issues are having a significant impact on how quickly we are able to respond to repairs and maintenance issues raised by our residents.

Thank you for your patience and understanding.

Reporting a repair

You can report any repair (including communal repairs) in the following ways:

  • Online
    You can easily report a repair at any time by using our online service
  • Phone us
    Call the Customer Service Team  on 0300 131 7300
  • Email us
    Email the  Customer Service Team on 
  • Write to us
    Write to: Customer Service Team, Islington and Shoreditch Housing Association, 102 Blackstock Road, London, N4 2DR.
  • Visit the office
    You can come to the office during opening hours and we will give you an update

If your repair is urgent or an emergency, phone us on: 0300 131 7300

Who to contact

For any queries concerning repairs, or if you have problems using the repairs locator please contact the Customer Service Team on 0300 131 7300 or email

Leaflets about repairs and responsibilities for tenants

Download our tenants leaflets for more information on repairs and responsibilities.

report a repair

pay rent online

get involved