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Tel 0300 131 7300


Islington & Shoreditch Housing Association (ISHA)
102 Blackstock Road
London N4 2DR

0300 131 7300

0300 131 7300

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Ways to Get Involved

There are many ways to get involved with ISHA from giving quick feedback online to meeting with other customers and carrying out an indepth review. Whether you have lots of spare time, can travel around easily, or are only free in the evenings, we have opportunities to allow all our customers to engage with us and tell us what they think.

See options for getting involved below, or take our short Get Involved Quiz and we'll give you advice on what you might enjoy, based on your interests and availability.

Click here to take the Get Involved Quiz

You can get involved…

In scrutinising ISHA's services and policies:

  • Apply to join our Scrutiny Panel - a small group of customers who carry out an indepth review of a specific service and suggest improvements.
    Check our what our scrutiny panel is currently up to here
  • Join a Contractor Working Group and work with ISHA staff to monitor our contracts
  • Apply to join ISHA’s Board or one of its subcommittees. Any openings will be advertised here
  • Be part of a Start/Finish Group – these are groups put together for particular projects, such as the review of a policy or strategy

On your estate or in your community:

Quick ways to give feedback:

  • Join our Sounding Board and give occasional feedback on things like letters for customers and policies, via email or post
  • Tell us what you think about any part of our services here
  • Respond to a satisfaction survey – these are sent via email or text, after you have used one of our services. We try our best not to sent you too many surveys. You should only receive one survey from us every three months. Your responses are fedback to managers in each service area and used to improve our services.
  • Contact us on social media - We are now on Twitter and Facebook ! On here you can leave us comments, get quick responses and keep up to date with latest ISHA news. We want to use these platforms to create easier and quicker two-way communication with you. Stay tuned for more opportunities to get involved with us digitally, through these chanels and more!
If you would like to know more about getting involved please contact Holly Donald, Customer Insight Manager at 0300 131 7300 or email

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