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Tel 0300 131 7300


Islington & Shoreditch Housing Association (ISHA)
102 Blackstock Road
London N4 2DR

0300 131 7300

0300 131 7300

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Ways to Get Involved

There are many ways to get involved with ISHA! Whether you want to give feedback online, go to a fun event, or join a group that will meet regularly, there are lots of opportunities for you to engage with ISHA and tell us what you think.

See options for getting involved below, or take our short Get Involved Quiz and we'll give you advice on what you might enjoy, based on your interests and availability.

Click here to take the Get Involved Quiz!

You can get involved…

In scrutinising ISHA's services and policies:

  • Join our Customer Inspectors and go undercover to inspect our estates and test our services;
  • Apply for our Scrutiny Panel, a small group of customers who suggest improvements to ISHA’s services;
  • Join a Contractor Working Group and work with ISHA staff to monitor our contracts;
  • Apply to join ISHA’s Board or one of its subcommittees; when there are openings they will be advertised here;
  • Be part of a Start/Finish Group – these are groups put together for particular projects, such as the review of a policy or strategy. More information will be put on the website when one of these begins.

On your estate or in your community:

By attending occasional events:

  • Go to a Service Roadshow to meet ISHA staff and discuss any issues you may have – we hold two in each of our main boroughs
  • Come to our annual Have Your Say Day

Quick ways to give feedback:

  • Join our Sounding Board and give occasional feedback on things like letters for customers and policies, via email or post;
  • Tell us what you think about any part of our services here;
  • Respond to a survey – we will sometimes survey customers over the phone, post, email or text, and your responses are used to improve our services.

If you would like to know more about getting involved please contact Celia Wandio, Customer Champion, at 0300 131 7300 or email

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