Mutual exchange

You can exchange or swap your home with another ISHA tenant or a tenant from another housing association or council anywhere in the country, provided both landlords give permission. This is called mutual exchange.

Home Swapper

You can organise this yourself by advertising in newspapers and shop windows or by registering with HomeSwapper. 

HomeSwapper is for social tenants who want a house swap.  If you live in a council property or housing association property you can swap. You can check their website at www.homeswapper.co.uk or email them at info@homeswapper.co.uk.

There are certain criteria which applies to mutual exchange. These are:

• You must not be in any rent arrears
• You must not benefit by more than one bedroom
• You and the person you exchange with have to accept the condition of both properties as you find them.

Housing Moves

Housing Moves is the Mayor of London's scheme to help council and housing association customers move to other parts of London. You can apply as long as you hold a secure or assured tenancy. Priority is given to applicants who work, who wish to downsize to a smaller property and those who need to move to provide care to someone. It is a choice based lettings scheme which means you can express an interest in suitable properties. You must apply direct through the Housing Moves website. Your application is then checked by your landlord before you are able to start bidding on advertised properties.

Who to contact

For further information on mutual exchange, contact our Customer Service Team on 0300 131 7300 or email isha@isha.co.uk.