Close Close
Get in touch today, feel free to ask us anything

Call Us

Tel 0300 131 7300


Islington & Shoreditch Housing Association (ISHA)
102 Blackstock Road
London N4 2DR

0300 131 7300

Welcome to Islington and Shoreditch Housing Association

0300 131 7300

My home

Preventing damp, mould, and condensation in your home

Damp, mould and condensation campaign logo

Damp, mould, and condensation are common problems, particularly during the colder months of the year. We take them very seriously and will act on every incidence that is reported to us. There are also some simple things you can do to help prevent it occurring. Here are 10 tips to reduce the risk of getting damp and mould in your home.

10 tips to reduce the risk of getting damp and mould in your home.

  1. Wipe away condensation regularly, especially from windows, window frames and walls.
  2. Clean damp spots regularly with a dampened cloth and diluted bleach to reduce the risk of it developing into black mould or mildew.
  3. Reduce the amount of moisture being created by keeping lids on pans when cooking, drying clothes outside when possible, and if you use a tumble dryer, making sure it is vented to the outside.
  4. Use an extractor fan in the bathroom and kitchen, or if one is not fitted, open a window when taking a shower or cooking.
  5. Keep your doors closed when using the bathroom.
  6. Try and keep your home at a steady temperature, even turning central heating to a low setting can help prevent condensation
  7. Dry clothes in a well-ventilated room, not on a radiator.
  8. Air your home regularly by opening windows, even for a short time.
  9. Keep trickle vents on windows open and don’t cover up air bricks.
  10. Ensure there is a gap between walls and furniture eg wardrobes, so air can circulate.

If you spot a patch of damp or mould, please report it to us immediately. We will visit your property to assess the issue and arrange for a damp and mould treatment. If the problem is more serious, we will let you know how we will undertake the repair.

Damp and mould – See it, report it!

Contact our customer service team on 0300 131 7300, email: or visit our office between 9am-5pm, Monday to Friday.

What are damp, mould and condensation?

There are three common types of damp.

  1. Condensation: The most common form of damp. It is causes when warm air meets a cold surface, the warm sir cools quickly and creates water droplets on surfaces such as windows and walls.
  2. Penetrating damp: This is caused by water that enters the home from outside, including the walls, roof, or ceiling. Signs of penetrating damp include stains on interior walls and bubbles cracking the plaster.
  3. Rising damp: This form of damp enters the home from the ground. Signs of rising damp include rotting skirting boards, peeling wallpaper, and stained plaster. It typically occurs in older buildings.

We take all reports of damp, mould, and condensation very seriously. If you spot any signs of damp and mould in your home, please report it to us immediately, even if the problem is only small. You can do this by contacting our customer service team on 0300 131 7300; or email:

Damp and mould – See it, report it!

Report a repair

Pay rent online

Get involved