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Tel 0300 131 7300


Islington & Shoreditch Housing Association (ISHA)
102 Blackstock Road
London N4 2DR

0300 131 7300

0300 131 7300

My Home

Who is Responsible for Your Repair?

This leaflet explains which repairs are ISHA's responsibility, and which are your responsibility.

Every customer can download [2Mb] a copy.

If you have any questions about who is responsible for a repair, please contact the Customer Service Team on 0300 131 7300 or email

  We have collected useful guidance and tutorial videos on how to carry out basic repairs which fall under your responsibility. These includes:

  • How to change a light bulb in a selaed unit
  • How to change a battery in our smoke alarm
  • How to isolate your water supply when you have a leak                 

Subscribe to our Youtube channel to see these videos and be alerted when we add anything new - ISHA & Lien Viet

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