Tel 0300 131 7300
Islington & Shoreditch Housing Association (ISHA)
102 Blackstock Road
London N4 2DR
0300 131 7300
Welcome to Islington and Shoreditch Housing Association
We're committed to tackling anti-social behaviour (ASB) to improve the quality of life and create a safer environment for our customers. We are really keen to help you resolve any problems you may experience with ASB in your neighbourhood because we know how much it can spoil the enjoyment of living in your home.
Examples of ASB may include but is not exhaustive:
There are some issues which ISHA do not consider as ASB and we will provide advice and sign posting for anyone who reports these to us. Examples of these are as follows:
We do however recognise that people have different lifestyles and although someone’s behaviour may not be a statutory nuisance it can still be annoying to others. In these cases ISHA will offer mediation.
Mediation is an effective way of resolving disputes without the need to go to court. It involves an independent third party - a mediator - who helps both sides come to an agreement. Mediation is a flexible process that can be used to settle disputes in a whole range of situations. If you would like to be considered for mediation please contact one of our Tenancy Officers on 0300 131 7300 or email at firstname.lastname@example.org.
For problems with noise, please refer to the noise section of this website
If you wish to report a new problem, please call your Tenancy Officer on 0300 131 7300 during office hours or email email@example.com.
If your report is an emergency then please dial 999
You can contact your local police station at any time to report any anti social behaviour.
In order to take action against someone causing ASB we need plenty of detail about the problem, especially if it develops and we need you to help us collect any evidence. We recommend that you take notes of the dates and times of each incident and what the impact has been on you or members of your household.
We will use this in a number of ways and might want to use it in any legal action we take. The simplest way we can collect evidence is by asking you to keep a diary or log of what happens.
Download our tenants leaflets for more information on anti-social behaviour.