In your home

Here are some ways that you can keep your home safe and secure

Keep your home secure

• Close all windows and lock your doors when you go out
• Report anything suspicious you see to the police or your local Safer Neighbourhood Team by dialling 101
• Never let strangers into your home unless they can prove who they are.  Always ask them to show you ID

Electricity

• Ensure any electrical work is carried out by an NICEIC qualified electrician
• Never buy electrical goods unless you are sure that it has been tested and approved for safety
• Unplug electrical goods when not used, especially your television

Make sure you know how your hot water and heating system work

• Never carry out work on gas boilers, appliances or pipes on your own. This is very dangerous and illegal
• Make a gas safety check appointment as soon as we contact you. It is a legal requirement for us to check your boiler and for you to let us. This does not apply if you own your home
• If you smell gas you should ring National Grid on 0800 111 999 right away. Then contact our Repairs Team on 0300 131 7300.