Islington and Shoreditch Housing Association

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Changes to Fire Risk Assessment (FRA) frequency | Islington estate to benefit from social housing decarbonisation grant | Keeping it local – ISHA launches 54 affordable homes in Waltham Forest | Scam call alert | Making a complaint made easier | Read our Residents’ Annual Report for 2022/23 | Allowing access for gas safety checks  | Amazon Key | We’ve updated our parking policy | 105 new affordable homes for North and Northeast London | Meet Jean and Sidney | Disposing of waste and bulk items properly | ISHA announces sponsorship for Islington District Girls Football | ISHA retains G1 and V2 ratings | ISHA's 90th anniversary magazine | MBE for long-time ISHA development sub-committee member | Be cautious about instructing a legal firm | January's resident involvement update | Questions about lift maintenance, service charges and procedures | Need to get bulky waste collected? | Finding the right locksmith | Meet Jay: Resident Scrutiny Panel member | Share your thoughts with the resident scrutiny panel | Combining home and work: Meet Muriel, a long-term ISHA resident and former staff member. | Her game too – ISHA's commitment to girls' football | Always ask for ISHA IDs | You may be eligible to pay less council tax | Our updated complaints policy | Updated privacy statements | Jerome Geoghegan appointed as ISHA's new Director of Development | Our new fire services contractor | We need a long-term plan for housing | Come along to the Hackney Neighbourhood night! | We're a Disability Confident Committed employer | Putting you in touch with the right person, first time | Meet Sophie - Resident & Community Involvement Lead | Fire safety in flats: Guidance to keep you safe | Safe and permitted use of your balcony or terrace | Spring 2024 ISHA residents' magazine | A vote for housing | Your feedback from our Hackney Neighbourhood Night | Get involved with ISHA: Help shape your neighbourhood | How ISHA is celebrating Pride | Resident stories: Meet Joy | Help and support in your local area | Help co-develop our new website | The next government must commit to building more homes | Our new repairs contractor – MNM | Help create our new website | Free summer activities and back to school discounts | Have you signed up for our monthly newsletter? | Barrett’s Grove: A new chapter for affordable living | Congratulations to our ISHA in Bloom competition winners | Tenant Satisfaction Survey - Have your say | You might qualify for a household support fund | Standing against racism | Royal & Sun Alliance contents insurance | Free viewing at The British Museum | Support starts at home | Free October viewing at The British Museum | Come along to the Waltham Forest neighbourhood night | Check your boiler and radiators | View the results of our 2023 Tenant Satisfaction Survey | Join a free history tour in Islington | More than just an AGM | 2023-24 Financial statements | ISHA retains V2 rating and governance rating downgraded to G2 | Your September residents' newsletter | Quick and easy home maintenance how-tos | Islington history walk: Royal openings, clown funerals and more | All our Neighbourhood Night dates | Islington free DIY energy efficiency workshops | ISHA’s Neighbourhood Knock | It’s National Involvement Week! | Get creative in our free art sessions | Seema Gill: Why make art? | October residents' newsletter | Slashing the costs of vampire devices | Anti-social behaviour awareness week: Making communities safer | When we're closed over the festive period | Remember to pay your rent in January | 2023-24 residents' annual report | Telephone payments | Get support with your energy bills | Renew your parking permit | Had a package go missing? | Food for thought | Help us keep lifts working  | We're supporting Lunar New Year celebrations! | Changes to Housing Benefit payments | Thanks for your feedback! | Updated: Fire safety certifications | ISHA's Vietnamese community join Tết celebrations | E-scooter and e-bike charging | Neighbourhood Nights at a venue near you | Do you know about air fryer safety? | We're in Waltham Forest! | Niemann Court Residents' Association | Car parking consultation feedback | Improving your communication experience | Claim a free ticket to a private exhibition | Easter school holidays on a budget | Our recent Waltham Forest Neighbourhood Night | Pippa Fleetwood-Read appointed new ISHA CEO | Hello from the new CEO | ISHA’s role in rebuilding London

Remember to pay your rent in January

We know Christmas can be a busy time for many people, but it's important to remember to pay your bills, including rent or service charges. Your rent and service charges are due in advance. If you are unsure how to pay for everything, contact our Income and Tenancy Sustainment Team. They can work with you to prevent arrears from building up on your account, discuss the payment options available and check whether you are receiving any benefits that you might be entitled to. Ways to pay your rent The easiest way to pay your rent is by Direct Debit. You can also pay your rent online or in other ways, including by standing order, over the phone, or in person. For more information, see our page on other ways to pay your rent. Financial advice and support If you need help managing your money, email outreach@isha.co.uk to contact our Outreach and Support Team. In addition to financial issues, they can also help with housing and tenancy, finding social activities, and accessing specialist services. Money and debt advice in Islington Money matters and advice in Hackney Waltham Forest money advice More information If you have any questions about paying rent or need more information, call 0300 131 7300 or email IncomeTeam@isha.co.uk. However you choose to spend the festive period, if you're celebrating Christmas, we hope you have a safe and enjoyable time with loved ones and friends. Read more news stories
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