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Islington & Shoreditch Housing Association (ISHA)
102 Blackstock Road
London N4 2DR

0300 131 7300

0300 131 7300


Warm Home Discount Scheme

A table lamp

Photo by Dmitriy K. on Unsplash

If you are on a low income or get the guarantee credit element of pension credit you could save £140 on your Winter electricity bill under the Government’s Warm Home Discount Scheme. Most energy suppliers take part and many have already opened their 2021/22 scheme.

Am I eligible?

If you are on a low income, you will need to check your eligibility and apply through your supplier.

The criteria and time you have to apply depends on your supplier and it's best to get your application in quickly. Your supplier will apply the discount by Thursday 31 March 2022.

Usually people receiving means tested benefits (universal credit (UC), working tax credits, Employment Support Allowance (ESA) or Income Support) with a child under five years of age or certain disability benefits are eligible for the discount scheme.

What if I have a pre-payment or pay-as-you-go meter?

If you have a pre-pay or pay-as-you-go electricity meter, you will usually get the discount in the form of vouchers that you can use to top-up your meter.

Need help?

SHINE is run by the Energy Advice Service that can help with getting the discount and provides advice on energy bills and energy efficiency. You can contact them on 0300 555 0195 or email

More information

If you are concerned about how you will pay your fuel bills, email Tenancy and Sustainabiliy Team and we'll talk you through the options available.

This article is from the September issue of our monthly residents' newsletter. To sign up for SMS and email alerts for the newsletter, call 0300 131 7300 or email

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